As a homeowner, your property is one of your most significant investments. Protecting it and choosing the right professionals to service it is essential. Many homeowners in Newcastle make mistakes when hiring an exterior cleaning or pressure cleaning company. To help you avoid costly errors, here are five common mistakes and how to prevent them.
1. Not Checking for Insurance
Insurance is non-negotiable when hiring a contractor. There are two essential types of insurance an exterior cleaning company in Australia should have:
Public Liability Insurance: Protects your property from accidental damage caused by the contractor.
Workers' Compensation Insurance: Ensures that employees are covered for any injuries sustained on the job.
Without these, you could be held financially responsible for accidents or damages. In Newcastle, reputable cleaning companies will gladly provide proof of their insurance coverage.
2. Ignoring Online Reviews
A simple Google search can reveal a lot about a company’s reputation. Look for online reviews and pay attention to their Google rating. How do they handle negative feedback? A company that responds professionally to complaints and has consistent positive reviews demonstrates reliability and quality.
In Newcastle, there are many exterior cleaning companies to choose from, so doing your homework ensures you hire a team you can trust.
3. Not Asking About Follow-Up Service
A professional contractor’s job isn’t over the moment they finish cleaning your home. Reputable companies follow up to ensure you’re satisfied with their work. Some may even check in months later to confirm the results have met your expectations.
Fly-by-night operations, on the other hand, often disappear once they’ve been paid. Look for companies in Newcastle that back their services with a satisfaction guarantee and are willing to maintain a long-term relationship with their clients.
4. Choosing the Lowest Bid
While it may be tempting to go with the cheapest quote, hiring the lowest bidder can be a costly mistake. Lower prices often mean corners are being cut—whether it’s untrained staff, subpar equipment, or lack of insurance. Instead of focusing solely on cost, consider the value you’re getting for your money.
It’s a good idea to obtain three quotes and evaluate which company offers the best combination of quality and price. In Newcastle, trusted exterior cleaning companies will provide transparent quotes that reflect their commitment to excellence.
Also when you obtain the quotes take very close notice on who contacts you back in a timely manner, who turns up in uniforms and who turns up in a branded vehicle, these are signs of a professional business who cares for their brand and reputation.
5. Overlooking Written Agreements and Bait-and-Switch Tactics
Beware of contractors who lure you in with a low price only to increase it once they start the job. This bait-and-switch tactic is all too common. Always ensure you have a detailed written agreement outlining the scope of work and final costs.
A reputable contractor in Newcastle will be upfront about pricing and won’t pressure you with surprise charges. Written agreements protect both parties and ensure there’s no confusion about what’s included in the job.
Protect Your Home by Hiring the Right Professionals
By avoiding these common mistakes, you can confidently hire an exterior cleaning company that will deliver excellent results. For trusted and reliable exterior cleaning services in Newcastle, contact a professional team that priorities quality, transparency, and customer satisfaction.
If you need help or advice on any exterior cleaning or pressure cleaning jobs feel free to contact your local Wash Rite team on 1800101216
